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If your questions are not answered here, please contact us !
We don’t offer physical address pickup as our warehouse is not setup to accept customers. We will send your order via our daily courier arrangement once payment is verified.
We will only provide payment terms for businesses who request this based on purchase history and completion of our Business Application Form located via our FAQ menu option. Payment terms add an element of risk to our business and although we are prepared to accept this as the nature of business in some circumstances, we reserve the right to accept or deny providing payment terms.
Brisbane – next day. All other areas please allow up to 5 working days. If you need urgent delivery we can arrange this at an extra cost.
We charge a flat fee of $12 for all orders less than $150. This is automated through the cart process as you purchase products. We reserve the right for large, heavy orders where the freight cost far exceeds our flat-rate fee to contact you to discuss freighting options.
Our customers predominantly use the facilities on our website which include common credit cards and paypal. We are happy to oblige Direct Credit however, products will not be sent until payment is confirmed.
You will receive a tax invoice to your preferred email address for any product you purchase through us.